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Terms & Conditions

All returns and order cancelations  are subject to a restocking or cancelation fee.  The fee will vary depending on the condition of the returned items or canceled items and will varry from 15-25% depending on how far along your order is in the process.  Installed, used or modified items will not be allowed for a return, unless previosuly discussed and will be issued a flat rate 20% restock fee.   All welds done at Michigan Metal Works have a LIFETIME warranty.  It is the customers responsibility to make sure of proper installation of all products, and proper fitment of all products prior to assembely, this means properly installed shocks, and a properly done alignment is a must.  Feel free to contact us with any warranty issures, or general problems, please be prepared to provide full photos of your suspension.  All parts are designed for offroad use only, unless otherwise stated in the product description.

Returns must be cleared by someone at MMW prior to starting process.  You must request a RMA number to procede.  All items returned must be recieved in the same condition as they were delivered, there are no exceptions.  It is your responsibility to make sure we recieve these items complete, we WILL NOT issue any refund for partial product returns.  We highly suggest you follow the packaging guidelines of your shipping carrier of choice, when shipping. Any damage, lost or missing parts will be the responsibility of the sender to resolve before any return is acccepted, I wills say again, we WILL NOT issue any refund for partial product returns or damaged product returns, this is your sole responsibility.

If you purchased several items as a package and recieved a discounted price for the group of products as a package, you are required to return the ENTIRE PACKAGE for a full refund.  If you are only returning portions of it, you will not recieve full refund value, it will be of the discounted price for the package deal.

All returns MUST BE RECIEVED within 10 days of issuing the RA Number, after 10 days the RA Number is no longer valid.  To obtain an RA number for product retrun, send an email to info@michiganmetalworks.com , in the subject line put your full name and order number.  Make sure the email body also includes the following info, or it will not be replied to.  FULL NAME, FULL ADDRESS, ORDER NUMBER / INVOICE NUMBER.  Specify if this order is a return or order cancelation as well.  Once we recieve the email, we will review the order and procede with the RA number if applicable.

All international orders are shipped UPS Ground, unless arranged by buyer.  We will NOT falisify customs documents to show lesser value for customs or duties, sorry.  Customs and Duties fees are responsibility of the purchaser at all times.